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Sophos Connect, keep the window on-screen

Please excuse me if posting in the wrong forum, but I couldn't find one specifically about Sophos Connect. Feel free to move the thread if there is a better place for it.

I'm using Sophos Connect 2.1.20. Is there a way to get the connection window to stay open when switching to another application.

Specifically, I would like to switch to Keepass to retrieve a username/password (ideally to perform Autotype) but as soon as I click another application, Sophos Connect vanishes from the screen. (I've seen suggestions to use Keepass' Global Autotype, however that way I can't select which username/password entry to fetch from Keepass and I've got more than one connection).

It would also be valuable to have the application stay open whenever I'm connected to make it easier to see which connection I'm using.

Thanks in advance,

Daniel



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for taking the time to reach out; I have forwarded this over to our team for their feedback.

    Thanks,

  • FormerMember
    +1 FormerMember in reply to FormerMember

    Hi ,

    I got feedback from the internal team that this is the expected behavior, and there are no current plans to change it. 

    However, is there any reason why not to let the Sophos Connect Client save the user credentials? 

    Thanks,

  • Thanks

    The credentials are stored in a password database and the problem will be the same the first time I setup each connection (there are MANY, and the passwords might change without notice so in case of connection errors I need to go to the password database to retrieve the latest password).

    In the meantime I discovered the sccli.exe utility which can prompt for the password in a terminal window. I still can't have an onscreen window to display which connection is active but it is a step in the right direction.

    (A small rant: I absolutely hate the current trend in UX to make windows/dialogs that disappear whenever I click somewhere else. I'm on a computer running Windows not a damn tablet. This is not just Sophos, even Microsoft themselves are starting to do these stupid designs - for example the "Open with" dialog in Win10. The argument for having the windows stay on screen is if I need to go somewhere else to lookup something before responding.)

  • FormerMember
    0 FormerMember in reply to Daniel Sahlberg

    Hi ,

    I'll forward your feedback to the internal team for their consideration.

    Thanks,

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