Hello,
I tried to synchronize our subscription but failed "synchronization with server failed" error. Some status are "Subscribed" and the others are "Deactivated"
Firmware: SFOS 18.05 MR-5 Build586
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Hello,
I tried to synchronize our subscription but failed "synchronization with server failed" error. Some status are "Subscribed" and the others are "Deactivated"
Firmware: SFOS 18.05 MR-5 Build586
Hi dawin,
Thank you for reaching out to Sophos Community.
Please check licensing.log events on the Sophos Firewall.
==> Login to SSH > 5. Device Management > 3. Advanced Shell
# tail -f /log/licensing.log
Click 'Synchronize' button from GUI and share session output here or in PM.
Ensure that, time & date are set correctly on the firewall.