Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall

Discussions Sophos XG crashes

Sophos Firewall requires membership for participation - click to join

Thread Info

State Suggested Answer
Locked Locked
Replies 3 replies
Answers 1 answer
Subscribers 40 subscribers
Views 670 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos XG crashes

Yerjan Kazbyek over 3 years ago

Sophos XG crashes with the following screen. What might be the problem?

This thread was automatically locked due to age.

0 rfcat_vk over 3 years ago

please provide the XG model and version you are running.

ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 Yerjan Kazbyek over 3 years ago in reply to rfcat_vk

SFVH (SFOS 18.0.5 MR-5-Build586)
Cancel
Vote Up 0 Vote Down

Cancel
0 emmosophos over 3 years ago

Hello there,

Adding to what rfcat_vk mentioned, you can SSH into the device and provide the output of

# ls -lh /var/cores

It would probably have a core.dump about this with the module that might be causing it.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel