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Email Quarantine digest for shared mailbox

Just checking here if I'm right that there's no way of releasing quarantined emails in a shared mailbox from members of the group.

Mailboxes are hosted on internal exchange server where shared mailbox have been defined.

Shared mailbox are bound to a disabled AD user and other users have access to it.

However the quarantined digest in the XG requires users to log in to the user portal to release the email, and they should use the "shared disabled user"

Is it true ?

thanks

SC



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