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LDAP Auth problem over IPSec

wit128bdolar

Hi,

We have a problem randomly happening. Users are using to AD Auth for SSLVPN. And sometimes gives an error. When I was check the SSLVPN application; "auth error". After then was check the Sophos XG and gives a same error. If i do manually disconnect and connect IPsec from 2.site problem solves.

Notes;
Both site, 18 MR5 but problem has older versions.
I was try authentication service restart.
Problem during, Test Server connection gives an connection error.

Where should i check log?



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  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out to the Community! 

    Are you authenticating SSL VPN remote users on the AD server from site 1 over IPsec VPN? Did you configure the system IPsec route for system-generated? 

    If users are reporting authentication issues, I'd advise you to collect access_server logs in debugging. 

    Thanks,

  • 0 in reply to FormerMember

    Thanks for your reply.

    -Yes, users authenticated AD server on site 1 over site 2 IPSec.

    -Nope. System using system generated route. 

    -Ok but which site? Slight smile I guess your mention site 2, isn't it?

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