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Sophos XG V18 Home Edition - setup error acpi AE bad parameter

T Maj

Hi, 

I am new to sophos and the forum and have an issue with installation. 

Device/Appliance:

Lenovo M720Q with Intel i350-T4 NIC using PCIe riser card (i5 9400T 6 core, 8GB ram, 256gb nvme) with latest bios.

Downloaded sophos xg V18 Home Edition and burned to usb using rufus dd mode.

Acpi exception AE bad parameters could not install PCIconfig handler for boot bridge pc10.

Followed by another error screen and the just reboots and repeats the Same.

I have attached photos of the error and my bios config.

Bios is configured for legacy first boot. 

Any help appreciated. 



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    Are you sure all your hardware is working as expected? Also check this thread.

    You can try to disable pci acpi at boot, on the grub section you can press "e" and set "pci=noacpi" as a kernel parameter; If It doesn't work you can try "acpi=off".

    Just be aware It's not recommended to disable acpi at all.

    If a post solves your question use the 'Verify Answer' button.

    Ryzen 5600U + I226-V (KVM) v20 GA @ Home

    XG 115w Rev.3 8GB RAM v19.5 MR3 @ Travel Firewall

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  • 0

    Are you sure all your hardware is working as expected? Also check this thread.

    You can try to disable pci acpi at boot, on the grub section you can press "e" and set "pci=noacpi" as a kernel parameter; If It doesn't work you can try "acpi=off".

    Just be aware It's not recommended to disable acpi at all.

    If a post solves your question use the 'Verify Answer' button.

    Ryzen 5600U + I226-V (KVM) v20 GA @ Home

    XG 115w Rev.3 8GB RAM v19.5 MR3 @ Travel Firewall

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