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Sophos Appliance License Display Error

Hello,

I have the following Problem.....

After an restart of my Sophos XG, my Sophos can,t display my Sophis License.

If I want to got to the license state over "Administration" and then the license button an error appears with an message..."Your Network connection is not working fine...."

But I have no network problems, all other functions/ sites etc. show up and working fine.....

So anyone can help or have an idea?

Thanks a lot.....

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Vincent Dziubalka over 2 years ago in reply to Vincent Dziubalka +1 verified

It is now working fine in Forefox too. I deleted the cache and stored website information in firefox. Strange bug.....

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0 LuCar Toni over 2 years ago

Try to reset the Certificate via CLI. Option 3 then 4.

Is this appliance already registered?

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0 LuCar Toni over 2 years ago

Try to reset the Certificate via CLI. Option 3 then 4.

Is this appliance already registered?

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0 Vincent Dziubalka over 2 years ago in reply to LuCar Toni

Thank you, I will try. Yes it is. It is running over a year now. Without any probs. And If I use Chrome and not Firefox, the license site show up correct.

Maybe it is an browser bug?
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0 Vincent Dziubalka over 2 years ago in reply to Vincent Dziubalka

It is now working fine in Forefox too. I deleted the cache and stored website information in firefox.

Strange bug.....
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