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Google services not working or very slow, any ideas?

Hi, i have noticed around 2 months ago, the google services are not working well, they are very slow, and i would like to try to add an exception for them, but I dont know how to do it, I saw this link support.google.com/.../9497877 but I dont understand also how to make it work with Sophos XG, so, could somebody help me please?

Thanks



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  • Hello Miguel,

    Thank you for contacting the Sophos Community.

    To add the exceptions to the filer you need to use the following style:

    ^([A-Za-z0-9.-]*\.)?google\.com\.?/

    ^([A-Za-z0-9.-]*\.)?gstatic\.com\.?/

    ^([A-Za-z0-9.-]*\.)?googleusercontent\.com\.?/

    In the ones that finish on google.com you potentially only need the one I just posted above, but if you want to add the full exception you can follow this style:

    ^([A-Za-z0-9.-]*\.)?client-channel\google\.com\.?/

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • Hello Miguel,

    Thank you for contacting the Sophos Community.

    To add the exceptions to the filer you need to use the following style:

    ^([A-Za-z0-9.-]*\.)?google\.com\.?/

    ^([A-Za-z0-9.-]*\.)?gstatic\.com\.?/

    ^([A-Za-z0-9.-]*\.)?googleusercontent\.com\.?/

    In the ones that finish on google.com you potentially only need the one I just posted above, but if you want to add the full exception you can follow this style:

    ^([A-Za-z0-9.-]*\.)?client-channel\google\.com\.?/

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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