SOPHOS XG mail log not showing any entries

Hi Community,

I configured my xg firewall vm with version 18.0.4 MR4 as smtp mail gateway, it worked fine for about 1 month, and now its not showing any log in Email > Mail Log section but the email are going and entering normally. this is what i got from the smtpd_main.log:

I Also have another question when the mail log was working  i was only able to see incoming emails why couldn't i see outgoing ones ?


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[edited by: emmosophos at 9:15 PM (GMT -7) on 15 Apr 2021]

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