SOPHOS XG Replacement Unit

Hi nidz,

Thanks for reaching out to the Community! 

Check out the following document and let us know if the re-image helps resolve your issue: Reimage XG Firewall.

Thanks,

Hi H_Patel,

I followed the link you've given and go through it step by step  and it was successful. After i restart boot it and login through gui this is the screen showing.

Btw i used Firewall OS for XG Series (Hardware)

Thanks,

nidzms

Hi H_Patel,

I followed the link you've given and go through it step by step  and it was successful. After i restart boot it and login through gui this is the screen showing.

Btw i used Firewall OS for XG Series (Hardware)

Thanks,

nidzms

Can you try another browser? But it could be a doa (dead on arrive) appliance. 

Hi LuCar Toni,

I tried 3 browser( Edge, Chrome and Firefox) all the same result.

This is supposedly replacement item i received last 2 days ago from SOPHOS.

Thanks,

nidzms

Hi H_Patel,

Its working now. Thanks for the support from all of you guys. Same error i got but what i did i restarted the device 2 or 3 times then it work this error no longer appear. Hope this will be ok now.

Thanks,

nidzms