Today we received the replacement unit for our damaged sophos XG 330.
I powered on the device and open it through web browser. But im seeing this error.
I followed the link you've given and go through it step by step and it was successful. After i restart boot it and login through gui this is the screen showing.
Btw i used Firewall OS for…
Hi Nidzpar Mohammad Sali2,
Thanks for reaching out to the Community!
Check out the following document and let us know if the re-image helps resolve your issue: Reimage XG Firewall.
Community Support Engineer | Sophos Technical SupportSupport Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts If a post solves your question use the 'Verify Answer' button.
Btw i used Firewall OS for XG Series (Hardware)
Can you try another browser? But it could be a doa (dead on arrive) appliance.
Hi LuCar Toni,
I tried 3 browser( Edge, Chrome and Firefox) all the same result.
This is supposedly replacement item i received last 2 days ago from SOPHOS.
Its working now. Thanks for the support from all of you guys. Same error i got but what i did i restarted the device 2 or 3 times then it work this error no longer appear. Hope this will be ok now.