Unable to load SD-wan page and other pages of the Sophos management portal

I am able to login to the management portal, but when I try to access certain services like the SD-Wan policy routing the xg device gets frozen and I have to reload the page. This is also happening when I try to access other services like the policy tester this happens as well. My first thought is to restart the device, but I would like to see if there is something else first. The device status is green and is using 10% of the CPU and 30% of the ram. 

We have two XG210 devices in HA mode running SFOS 18.0.4 MR-4 Firmware

Edited TAGs
[edited by: emmosophos at 10:10 PM (GMT -7) on 13 Apr 2021]