Cannot download Sophos Connect from user portal

Hi,

I was able to download the latest version of Sophos Connect from the IPsec (Remote Access) section in the admin dashboard. However, we cannot download it from the user portal when clicking on "Download client for Windows" or "Download client for macOS" - it downloads an info.txt file containing the following text:

"Requested file could not be provided. Make sure Pattern Updates are working correctly.
You can find it under 'Backup & Firmware' -> 'Pattern Updates'"

I have checked the pattern updates and they appear to be working:

Regards,

Alan