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Can't connect the remote network via RED

Rachid Cherid

Hello,
I have connection between two sites (Head Office and Branch Office) in the HeadOffice i have an XG Firewall connecting to the Branch Office through RED, 
i can ping the RED from the XG Firewall, but cannot ping the hosts behind the RED. 
i can also reach the hosts behind the RED from the XG, but not from the internal hosts.



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to Sophos Community.

    Please ensure that a firewall rule is configured to allow communication between XG network and RED network.

    Rachid Cherid said:
    i can ping the RED from the XG Firewall, but cannot ping the hosts behind the RED. 
    i can also reach the hosts behind the RED from the XG, but not from the internal hosts.

    Can you please confirm what resources are accessible?

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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to Sophos Community.

    Please ensure that a firewall rule is configured to allow communication between XG network and RED network.

    Rachid Cherid said:
    i can ping the RED from the XG Firewall, but cannot ping the hosts behind the RED. 
    i can also reach the hosts behind the RED from the XG, but not from the internal hosts.

    Can you please confirm what resources are accessible?

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