We currently have a problem with the VPN. We have two Sophos XG 125w which are connected via VPN. The VPN rules have been created. From external via VPN I can access the internal LAN. Only certain Ips I can not ping. I have already tried to disable the Windows firewalls on the devices. Unfortunately, this has brought nothing. Internally I can ping the IP addresses without problems. Does anyone have an idea?
Thanks a lot
Translated with www.DeepL.com/Translator (free version)
We have now found the error. The problem was with the gateway on the PC. We are sorry. Thanks anyway.
Thank you for contacting the Sophos Community.
For the computers you are not able to Ping are you seen the Ping traverse the tunnel and get to the computer?
You can do a Packet Capture in the GUI of the XG to find out where the Ping is terminating.
Good day, thank you very much for the quick help. I have now run the packet capture. Attached the result. The source IP seems strange to me. Because I have a different IP externally.
Thank you for the screenshot.
In the Packet capture, you will see the Private IPs of the computers, not the Public IPs, in this case, because you captured for 192.168.0.220.
It seems for this the traffic is going into the IPsec.
Can you confirm what you see on the other end?