V18.0.5 mr-5 reporting is broken.

Hi,

since this morning (8th April 2021) I receive a copy of my daily reports every hour.

what is BST and where did it come from, I am in Eastern Australia and in the none daylight savings time, AEST GMT +10

  

Correction, I am receiving them every 30 minutes.

Ian



corrected delivery time to every 30 minutes.
[edited by: rfcat_vk at 11:05 PM (GMT -7) on 7 Apr 2021]
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  • Hello rfcat_vk,

    Thank you for reaching out!

    BST is British Standard Time. 

    Can you confirm by running the frequency the email is being sent out

    # grep Executive smtpd_main.log

    # less applog.log | grep "Executive"

    # less ntpclient.log

    # less iview.log (Does this one shows any error?)

    # psql -U nobody -d corporate -c "select * from tblmailschedule;" -x

    I am waiting for my report, I checked the one from yesterday but it was ok, this was the Executive Report, is this incorrect zone time showing for all of your reports?

    Also double-check the time didn't change in the Firewall (System >> Administration >> Time) I don't think so. or just run 

    # date

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • Hello rfcat_vk,

    Thank you for reaching out!

    BST is British Standard Time. 

    Can you confirm by running the frequency the email is being sent out

    # grep Executive smtpd_main.log

    # less applog.log | grep "Executive"

    # less ntpclient.log

    # less iview.log (Does this one shows any error?)

    # psql -U nobody -d corporate -c "select * from tblmailschedule;" -x

    I am waiting for my report, I checked the one from yesterday but it was ok, this was the Executive Report, is this incorrect zone time showing for all of your reports?

    Also double-check the time didn't change in the Firewall (System >> Administration >> Time) I don't think so. or just run 

    # date

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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