IP address has been changed from the default 172.16.1.15x for example, however when connecting it to the domain and it picking an IP address through DHCP, I am then unable to access the firewall GUI, why might this be the case?
Hi Yash,
Thank you for your response, I did all that I found on the Sophos website and I was able to access the GUI locally.
However after connecting it to the domain and it being given an IP address via DHCP on the network, I was then not able to access the GUI
So I inserted the new IP 172.16.1.x: 4444, but was/is not accessible.
Request to follow below steps:
==> Login to SSH > 4. Device Console
console> tcpdump 'port <webadmin port>
eg. console> tcpdump 'port 4444
In another SSH session run below command.
console> drop-packet-capture 'port 4444
==> After that try to access the web admin and share session output here or in PM.
Hi it is fine now I didn't change the IP address on the laptop to where I was trying to access the portal from.
Current Firewall config:
LAN 1 PORT IP: 172.23.12.1/25
LAN4 PORT IP: 172.16.16.16 (Sophos default interface IP)
DNS Setting: 172.23.12.5
DNS2: 172.23.12.6
I am trying to connect it to a trunk configured port.
Gateway IP: 172.23.12.100
I connect it and see the port is live, however when pinging on the network. It times out, so not sure what else I need to configure?
New to this, my first networking project
I'm suspecting that the traffic isn’t reaching the Sophos when you connect it to the trunk port.
I would request you to open a support case to get it investigated and share the case ID via PM.