VPN disconnections

Hi,

We have XG 18.0.4 MR-4.

We are migrating from UTM, where the L2TP VPNs worked perfectly.

We have added all users (local authentication) to the XG.  Users now connect to the XG from home, we have made no change at the Windows end.

Our VPN users are being disconnected randomly, but regularly.

I want to try and work out if it is the client (Windows 10) that is asking for the disconnection, or the XG.

I have looked through access_server.log and charon.log, but there's a lot of data and I'm not sure what I'm looking for.

Is there an easy way to determine which end is causing the disconnection?

Thanks

Adrian



Added TAG
[edited by: emmosophos at 10:36 PM (GMT -8) on 24 Feb 2021]