https://community.sophos.com/sophos-xg-firewall/f/discussions/126061/xg-firewalls-in-central-sync-management-showing-last-seen-x-amount-of-daysHello All, We constantly get this messages in Central- XG Firewalls in Central Sync &amp; Management showing Last Seen X amount of days - However when you click on the firewall name it still lets you connect to it. What is causing this message to displayen-USTelligent Community 12https://community.sophos.com/thread/461108?ContentTypeID=1Wed, 17 Feb 2021 00:00:15 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:4df33384-a81d-4c6e-9ce1-0fed131d27e1emmosophos<p>Hello Ninjatech1969,</p> <p>Thank you for contacting the Sophos Community.</p> <p>I would recommend you to get a case open to investigate this, in the past, there were some known issues about this, but DEV resolved.&nbsp;</p> <p>In any case please provide the output of the following logs:</p> <p>hbtrust.log</p> <p>fwcm-heartbeatd.log</p> <p>sophos-central.log</p> <p>fwcm-eventd.log</p> <p>smtpd_main.log&nbsp;</p> <p>In the meantime, if it ok for you and your organization you could set the Aler to Never so you don&#39;t get repeated alerts while the issue is being investigated.</p> <p>Regards,</p><div style="clear:both;"></div>