Alert ID 7002

RE: Alert ID 7002

rfcat_vk — Tue, 04 May 2021 20:58:15 GMT

Are PDFs being received in email causing the issue. Which version of XG are you using and do you auto update on your firmware enabled?

ian

RE: Alert ID 7002

Herbert Navas — Tue, 04 May 2021 15:35:32 GMT

I'm getting the same alert! But no KB to look or any info related and support does not help

RE: Alert ID 7002

Duane Bruce — Mon, 08 Feb 2021 18:37:05 GMT

Thanks,

I will give that a try.

RE: Alert ID 7002

rfcat_vk — Mon, 08 Feb 2021 10:55:20 GMT

try this and then search the KBA for other tuning options

Ian

RE: Alert ID 7002

Duane Bruce — Sun, 07 Feb 2021 22:30:44 GMT

1} "tune"?

2} The device is fully up to date and uncompromised (based on my inspection). Device didn't have adobe installed and only one pdf present which I deleted. Still no joy,,

RE: Alert ID 7002

rfcat_vk — Sun, 07 Feb 2021 22:27:16 GMT

Sounds like you need to tune your XG and also see if there is an adobe update.

Ian

RE: Alert ID 7002

Duane Bruce — Sun, 07 Feb 2021 22:22:29 GMT

I am seeing the same ID over 200 times in the last 10 hours for

Attack : FILE-PDF Adobe Acrobat ImageConversion PCX Parsing Out-Of-Bounds Write yet my control center shows no active attacks?! I inspected the source (a fully up to date ios 14 iphone) and can find nothing amiss on the device. REALLY scratching my head.

RE: Alert ID 7002

rfcat_vk — Sat, 06 Feb 2021 23:32:28 GMT

Hi,

identify which internal device is triggering the alarm and review its settings.

Ian