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Connection drops during AV pattern updates

Running SFOS 18.0.1 MR-1-Build396 and have been having dropped traffic issues with VOIP calls and software VPN connections to outside devices at about the same time the AV patterns are updating. Has anyone else noticed this?



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  • This seems to be improved in V18MR4. couple of packet drops in a ping test during a pattern update of AV and/or IPS, but no loss of connection via VPN, etc. I would guess the result could vary depending on the CPU of the appliance.

  • No noticeable improvement here on any of our 100 series sites. It may be a little quicker but as we are still seeing at least a two minute cessation of all internet traffic for IPS/ATP updates which results in breaking all connections.

    We have had a support case open about this since 20th October (#03253973). It was recently "Assigned to With Sophos Development/Labs" so we will see what they come up with.

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  • No noticeable improvement here on any of our 100 series sites. It may be a little quicker but as we are still seeing at least a two minute cessation of all internet traffic for IPS/ATP updates which results in breaking all connections.

    We have had a support case open about this since 20th October (#03253973). It was recently "Assigned to With Sophos Development/Labs" so we will see what they come up with.

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