Connection drops during AV pattern updates

Since when is this happening to you?

I believe we face a similar issue since 11.09.2020. It was working fine until that date.

XG 330

Hello Gianni,

Thank you for contacting the Sophos Community!

How did you notice this happened when the AV updated, how were you able to correlate the AV updates with the traffic being dropped?

I am just trying to collect some info.

This might be related to an issue that is fixed in MR3 about failed pattern updates. 

Regards,

The time reported in the log for the update was the same time that the Anyconnect client on one of my machines reported disconecting on several consecutive days. I did not notice the issue today though so it might not end up being the cause. I will continue to monitor. 

The time reported in the log for the update was the same time that the Anyconnect client on one of my machines reported disconecting on several consecutive days. I did not notice the issue today though so it might not end up being the cause. I will continue to monitor.