we updated your XG210 from 17 to 18 - after that mobile devices are no longer able to send mails with attachments and on remote desktop computers outlook only works with vpn connection (before also without). I think the business rules for exchange are not convertet proper.
We opened a ticket - but no help till now...
Anyone with that problem? Or a hint for a solution?
I have the same problem XG230 from v17 to v18 max attachment size is now 1mb on activesync and Outlook Anywhere.
I see that the first post is on 11 aug. does someone have an solution?
Sophos Support said fixed in upcoming v18.
Check yourself in the release Notes.
There is a workaround provided to Support, in case you have this issue. Please contact Support, they will increase your upload filter.