I have an Awair Glow device I purchased a few years ago that monitors the air quality in a room. It connects to the network via WiFi and it's worked great until a few months ago. I noticed it was having issues with staying connected to the WiFi access point, so I performed a factory reset to see if maybe that would resolve it. I've done factory resets in the past without any issues. However, I think this was the first time I tried since running Sophos v18 (EAP at the time). It connects to the WiFi network just fine, but when I try to continue the setup process where it communicates with the Awair server, it basically says the connection could not be established. I've tried:
- Disabling ATP
- Setting all policies to None and unchecking all scanning (basically a "clean" firewall rule)
- Connecting to both my primary and guest network
- Factory reseting the device several times
- Disabling my ad-blocker (PiHole)
It still does not work. If I pair it to my phone as a hotspot, it works just fine. Anyone else out there with an Awair device on Sophos v18? I'm at a loss with this one.
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