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Sophos XG: Fast transition / WiFi roaming does not work

Markus Schlueter

Hi,

right now I do have an AP15 and AP55 at home.

 

Setup: In the upper floor I installed the AP55 and downstairs the AP15.

 

I make use of 7 different SSIDs and only two of them are also broadcasted by the AP 15 (yes, I enabled "Fast Transition" in both SSIDs), but the roaming does not work at all.

Whenever I go up- or downstairs I do have to disable / enable WiFi on my smartphone (Google Pixel XL), tablet (iPad Pro 2017) and notebook (MacBook 12 2017)

to switch the access points :-/

 

The firmware version of my Sophos XG Home Edition is SFOS 17.1.1 MR1.

 

Anyone out there knowing a solution to this hell of a problem?

 

Thanks in advance,

 

Markus



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  • 0 in reply to M8ey

    Hi Ian,

    I don't understand how a firewall rule affects internal AP roaming?

     

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to LuCar Toni

    I find the same issue with my environment - I have 6 sites quite apart that share the same SSID and I also find myself disabling / re-enabling my wifi to get it going.

    They are not connected to the old AP as its well out of range.

    I find that if I have a FW rule to allow everything out it works fine - so clearly an authentication thing with XG

    Sophos XG 450 (SFOS 18.5.1 MR-1)

    Sophos R.E.D 50 x 2

    Always configuring new stuff.....

  • 0 in reply to rfcat_vk

    Roaming is a device task. So i would advice the same. If the radius of both APs cross to much, the client can get "confused". 

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  • 0

    Probably means the devices can see a strong enough signal to not change APs. Try reducing your AP output level and see what affect that has?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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