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Add AP55 to XG135, pending Access point nothing

Edtrick Lam

Before we connected AP55 to XG135, I test it ok in home network (using Sophos Central) 

After that I move AP55 to connect XG135, AP55 is gotten IP address from DHCP server. But in XG135 Protect>Wireless>Access Point>Pending Access Point  (No AP showing up)

As per sophos forum advised, DHCP server / Default Gateway is not XG135 LAN IP, I need to add Pre-defind scope 234 to pint to XG135 LAN IP in DHCP server. I did it. But still no AP show up in Pending Access Point.

I don't have any idea how to activate AP55  , Please help



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  • 0

    Hey  

    Have you attempted the troubleshooting steps listed in this KB article?

    Regards,

    FloSupport | Community Support Engineer

    Florentino
    Director, Global Community & Digital Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question, please use the 'Verify Answer' button.
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  • 0 in reply to FloSupport

    Yes, I read it and follow it before I post to help.

    Also I  checked that  AP55 (192.168.0.129 ) trying to connect 18.218.198.126. 

    Is it because it try to connect sophos central (which I config/test at home)?? 
     
    The config is hardcode in AP55 and I forget to delete it before I move to office network. 
     
     
    Connection List
    Refresh Interval None  30 Sec  1 Min  2 Min  5 Min
     
    Show additional properties
    		    
    Time
    Connection ID
    In Interface
    Out Interface
    Source IP
    Destination IP
    Protocol
    Application Name
    Source Port
    Destination Port
    Manage
    22:28:40
    34068992
    Port1
    -
    192.168.0.129
    18.218.198.126
    TCP
    Secure Socket Layer Protocol
    56707
    443
    		  
    22:28:35
    Port1
    -
    192.168.0.129
    18.218.198.126
    TCP
    Secure Socket Layer Protocol
    56706
    443
    		  






     
     
Reply
  • 0 in reply to FloSupport

    Yes, I read it and follow it before I post to help.

    Also I  checked that  AP55 (192.168.0.129 ) trying to connect 18.218.198.126. 

    Is it because it try to connect sophos central (which I config/test at home)?? 
     
    The config is hardcode in AP55 and I forget to delete it before I move to office network. 
     
     
    Connection List
    Refresh Interval None  30 Sec  1 Min  2 Min  5 Min
     
    Show additional properties
    		    
    Time
    Connection ID
    In Interface
    Out Interface
    Source IP
    Destination IP
    Protocol
    Application Name
    Source Port
    Destination Port
    Manage
    22:28:40
    34068992
    Port1
    -
    192.168.0.129
    18.218.198.126
    TCP
    Secure Socket Layer Protocol
    56707
    443
    		  
    22:28:35
    Port1
    -
    192.168.0.129
    18.218.198.126
    TCP
    Secure Socket Layer Protocol
    56706
    443
    		  






     
     
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