when ever i turn on web protection for a rule users who can use internet through this rule can use whatsapp application on there phones or web whatsapp
i tried to make a workaround for web whatsapp and created a top rule that allow access to web whatsapp and turned off web protection and that solved web whatsapp problem
now my problem is with the application it self it wont work until i turn off the web protection
although i made exception for it in the PROTECT>Web>Exceptions and checked the log viewer and it is all green and all http and https scan & Decrypt are turned off
is there any solution for this issue ?
create a web exception with this urls:
Having the same issue here whatsapp application strangely stops working for some users and sometimes for all users, I am running 17.1 tried everything and quite frankly the logs don't help at all "God I wish they didn't change how logs were implemented in UTM), anyway it seems like disabling application filter rule helped; the rule was for blocking p2p and tunneling/vpn, gaming applications and youtube and had the whatsapp allowed on the top of the rules, I ended removing the vpn/tunneling rule and the application started to work. I couldn't find any indication in the logs that can help me figure out what vpn/tunnel application was mistakenly resembles whatsapp traffic. The only solution to add them gradually and see when the issue appears again.