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Firewall Rule Changes disconnect all traffic

Hi,

When I make a change to an (unrelated) firewall rule, particularly a WAF rule, the firewall will disconnect all sessions for all rules/sites for a few seconds. This happens for all of our hosted websites.

For example:

1. Make a change to Website Rule A

2. Users report being disconnected/404 errors on Website B, C or D

Hitting refresh again solves the issue, but this isn't great when I want to test and tinker with some other rules and websites that we use.

Is this by design? We also use Sonicwalls that do not cause this problem when we change rules.

Even if I make a change to Web Protection Policies, is disconnects everybody for a few seconds upon saving the policy/rule.

Really frustrated :(



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  • Hi,

    sounds like a load problem with the XG, what are CPU and memory usage showing when this happens?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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  • Hi,

    sounds like a load problem with the XG, what are CPU and memory usage showing when this happens?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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