I have done the switch upgrade to 1.4.1466 through Sophos Central, and am using the run commands interface to make configuration changes. We have Polycom phones that are now consistently restarting. The work around appears to be the 'power legacy mode…

My switch CS101-8FP I can ping my this switch but it is nog getting online and not able to logon to management web interface Also not able to use SSH for this switch. It keeps trying to connect 192.168.1.100 UDP 69 This is UDP 69 is for DHCP but…

Hello everyone, I'm facing an issue with our Sophos CS101-8FP switch following a firmware update performed on the night of February 26th to 27th. Since this update, the device no longer responds on Sophos Central. I've attempted to factory reset it…

where to find the recovery image? Recovery file found in Sophos Central > Protect Devices > Switches > Download recovery image This path is not available I have license for switches License Support for CS101-8FP switches Type: Full

Hello, we have just purchased the first Sophos switch. Where can we find release notes for the firmware ? Where can I download the firmware manually ? We have not found anything via the license portal under Network Protection --> Firmware Updates. Thx…

I've had these 2 CS110-48P switches in production for several months now, but after upgrading to v01.3.1268, they won't stay connected to cloud. I can reboot them and they show up for a little bit, but soon alert that they've disconnected again. Anyone…

Hi all, Is there any way to download the Sophos Switch Firmware manually as the customer didn't buy the Sophos Central License for Switch?