• Synchronization problems between superadmin Device groups, Self Service Portal settings, Compliance rules and Customer same settings

    Hello, I have problem or something misunderstanding about synchronization of same settings between superadmin and Customers. When I create some settings (Device Groups, compliance rules, ...), then I add customer and these settings are cloned (or…
  • Synchronization interval setting doesn't work - SMC 6.1

    Hello, when I follow the KB118792 and change the "Max. synchronization Gap" setting to 6 hours or 12 hours the phones sill sync no more often than every 24 hours. I have this problem in two different environments and also opened a support case (#5653829…