Hi, I upgraded my SMC to 6.1.4 to use Apple DEP. The configuration is done and I see my Apple Devices in SMC. I have created a Profile and assigned it to the Device. Now, If I start the iPhone, I receive an error (german): "Die Konfiguration für Ihr…

Good Morning and TGIF, The good news: My SMC-Server is integrated in my DEP-Portal and all my iPads are automatically attached to the SMC-Server. When I reset one of my iPads, it comes up (after the wifi-configuration) with the installation via DEP…

Hi, Have recently setup a new Sophos Mobile Control environment, however when trying to enrolll first device, we are seeing Enrollment/Activation Failed error on the device. And the following in the Server log: com.sophos.mobilecontrol.server…

We are using SMC 6.0.5. Is it possible to block the Connection to free and open WLAN? I checked the wifi Profile Setting, but could not figure out how?

Hi there, Is it possible to mark complete folders as favorite to be offline available? At the moment i only found the option to mark single files as favourite. It is very frustrating when you want to make a large amount of files offline available which…

I have setup SMC 6.0.5 (rev 5423) server. I can enroll and manage Android devices. Today I obtained and installed Apple Push Certificate and tried to enroll iOS devices. First problem: I downloaded Sophos Mobile Control app on and iPhone 6 Plus…

Dear Community, i am trying to setting up an iOS Devive ( iOS Version 9.21 ) but it didint work. I am scaning the QR-Code through the sophos mobile control app, the app finds the server, installs the SMC-Protocol on the phone and nothing happend after…

I made these steps: https://www.sophos.com/de-de/support/knowledgebase/120025.aspx Now I would like to see that this mode is really active. Is it possible?

Hi, How do I block (restrict) IOS firmware updates? I should like restrict the update from 8.4 to 9 due to our custom App fails with the last IOS firmware. Thanks

Hello, just updated some devices to iOS 9 (iPhone 4S and iPad Air). Besides that console is still reporting 8.4.1 i see no problems with upgrading Apple devices. Since Sophos doesn't mention iOS 9 at the moment, i'd like to know if someone encountered…