• Update issue with 8.5.4

    Hello everybody, after updating the server to Server-Version: 8.5.4 (rev 14904) no installed apps are shown at any device, also after succesful manual sync they don't appear. Anybody knowing this issue?
  • Android Enterprise Managed Domain scenario with multiple domains

    Hi, i've got an on premise SMC Server (8.1.3) and configured a Android enterprise managed domain scenario. (It works fine so far, beside the problem that registering devices only work with the self service protal - why would i use an enterprise management…
  • Task timeout value need to increase

    is it possible to increase the time out of tasks? trying to push policies, turn on managed lost mode need daily checks to ensure it has not time out. many thanks
  • Error code -45 on package Install last iOS update

    Hello, we have the problem that the package "Install last iOS update" always fails immediately with the error message "Errorcode -45[12008][MCMDMErrorDomain]The MDM request is invalid". The requirements are fulfilled, devices are supervised, enough…
  • Can't enroll windows 10 device with SMC

    Hi all, I'm trying manage my windows 10 device with Sophos Mobile 8.0.5. But when I enroll device with packet is downloaded from SMC server, I have happend like picture below I tried manual config but still failed Then how do I fix it? Thanks…
  • Sophos Mobile Warning about certificate

    Hi, Sometimes I get email with subject like this: SSL server certificate problem occured Warning: One or more devices cannot connect to the Sophos Mobile server ( Sophos server name ) because it has an untrusted certificate. Please ensure that the…
  • App blocking not consistent

    Hello, I currently have a problem with the locking of certain apps. Under "App Groups," I've created a group of apps to be blocked. I've added this app group to a profile as "blocked apps". Also, I have created a client group with devices to get this…
  • When will the Sophos Mobile Control Server be released?

    Good morning Community, does anyone know when the Sophos Mobile Control Server will be released? Best regards