• Error code -45 on package Install last iOS update

    Hello, we have the problem that the package "Install last iOS update" always fails immediately with the error message "Errorcode -45[12008][MCMDMErrorDomain]The MDM request is invalid". The requirements are fulfilled, devices are supervised, enough…
  • Could not connect to Google Cloud Messaging. Error -65

    Hi, Could someone help me on this error. Could not connect to Google Cloud Messaging. Error -65. This happened when I'm trying to enroll android device (iOS are working fine). I was able to register the device but it's not installing the profile which…
  • Apply profiles to devices added to device groups

    We are currently getting Sophos Mobile Control set up in preparation for migrating from our existing MDM tool and are trying to figure out how to auto apply device profiles. One of the main things we use MDM for is enforcing device profile settings…
  • Can profiles in SMC be pushed to the device silently?

    Having to make slight changes to the device profiles fairly infrequently, is there a way to push an updated version of a profile to the device, without the user needing to open the Control App (ver. 6.0.2257) on a Samsung Galaxy S5? I have the users set…
  • RE: Only Push changes in profile with SMC 6?

    Hi Harald, you will be able to push profles to dedicated devices via /Profiles/iOS/ click the dropdown on the profile and click on "transfer" or something like that (got another language) and you will be able to select your devices which you want to…