• Mobile Applock feature broekn vunerability report

    Hello!! please check the video!! after enable applock feature and open sophos mobile app, then click applock tab, authenticator windows opened, then click home button to return the home, then go back sophos app, then few times exist opportunity can…

  • userless enrollment - iOS devices (Apple DEP) stay unmanaged after profile is assigend

    Hello! I have imported several iPhones via Apple Configurator 2 into Apple Business Manager and then further assigned them to Sophos Mobile MDM in ABM. Those devices show up in the Sophos Mobile Webconsole and I can assign/reassign Apple DEP profiles…

  • Synchronisation Issues with Sophos Mobile on Android Work Profiles

    We currently have the issue that on some devices the Syncs are not working very good. On Some devices its just fine, but on other the policies are not applied or even the synchronisation is stopping. Are there any issues with Mobile on Sophos Central…

  • How to remove kiosk mode once deployed ?

    Hi there, so I have deployed a Kiosk Mode policy on some Android Enterprise Devices, fully managed. I first created a Android Enterprise Device Policy then enrolled some brand new android devices at initial setup, as per the instructions. it went well…

  • Secure Email not sending notfication on IOS

    Hi all, we`re implemented Sophos Mobile Central with the Sophos Secure Mail App for a customer. But they dont get any notifications from the app Any help would be greatly appreciated. Kind regards, Jonas

  • Sophos Webinar - What's New in Sophos Mobile 9.6

    Hi Community, Join this exciting Sophos Mobile webinar on Thu, Jul 23, 2020 at 11 am (ET) hosted by Thomas Lippert - Principal Product Manager, Sophos Mobile (aka TLI on our Sophos Community!) https://register.gotowebinar.com/register/4573566358105629711…

  • [Sophos Notification] RESOLVED - Central Mobile "New Enrollment" task is not working for some customers in the US-West-2 data center.

    UPDATE: This issue is now resolved. Central Mobile "New Enrollment" task is not processing for some customers in the US-West-2 data center. New enrollment task “hangs” on the creation page with the spinning icon, and the QR code is not generated.…

  • EAS proxy configuration.

    Could someone please post a step-by-step walkthrough for configuring the EAS proxy for email in Sophos Central? I've followed all the help I can find and still no success. In the Exchange policy which server details do I enter, Sophos Central SMC or…
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