• application installations completely silent

    Is it possible to make application installations completely silent? On iOS is it possible withe the supervised mode. What is the solution on android?
  • Use activation lock bypass

    Hey guys, I love that in SMC 6 we can manage activation lock bypass. As per the admin guide on page 22 I have enabled this feature for our supervised devices. If i want to make use of this feature to actually bypass a locked phones activation status…
  • Run Task-Bundle after auto-enrollment with Apple Configurator on SMC 5.1

    We do auto-enrollment of iOS Devices via the Apple Configurator 2 (No "Device enrollment program"). So far it works fine. The Device is added to SMC and is managed. Now we would like to automatically run a task bundle when a new device auto-enrolls…
  • Modify Apple Configuration File - Will it automatically push new settings to enrolled Apple Devices?

    I need to change some security settings to an existing config file created in the iPhone configuration utility. My question is when I upload the new config file to SMC will it push out the new settings to all the enrolled Apple devices? Or do I need…
  • Block Data usage only for YouTube or other selected apps on IOS ?

    Hello, I'm trying to block data usage for YouTube (allow only WiFi for YouTube if you prefer), and for other apps on iOS... Is it possible ? I can't find any information on this subject. Thanks in advance HD
  • iOS 9.2 devices don't sync anymore

    Hello, we updated some devices to iOS 9.2. Now the devices don't sync anymore. The SMC app (5.1.2.4 and 6.0.0.10) syncs, but reports the last status (before iOS update). A SMC server triggered sync for the devices itself fails. Last sync timestamp…
  • Require Passcode Time Delay

    We have a mobile policy set to auto lock our devices after 3 minutes, but would also like to set the requirement for entering a passcode after 1 minutes. Right now the phone screen will "auto lock" after three minutes, but an end user could immediately…
  • Problem with answering Mails on iPhone

    The environment: Exchange 2013 (EAS-Proxy) Sophos Mobile Control iPhone What works: - Iphone getting E-Mails from Exchange What not works: - when answering Mails on Iphone they are stay in Outbox - Conact and Calender changes didn…
  • SSP - Device selection type issue

    Hello, wondering if someone can shine some light on this or if the problem is experienced elsewhere. When accessing the SSP on iOS devices, the device selection radio button is not responsive. The default selection when the page loads is Android. When…