Hello, is it possible to automatically roll out the Microsoft Authenticator APP to mobile devices via Sophos Central Mobile.

Anyone else in the curious and unexpected situation wherein their Intercept X app pin no longer works? I have called Sophos in a few locations on and off shore and I get no straight answers and get referred to the online community. I set up Intercept…

Hello Community, We have Android app which we distribute to our customers privately and not uploading to the google play store One of our customer wants to setup Sophos MDM for their organization and they are trying to upload the apk and facing issue…

Hello, WiFi Mac Randomization is enabled by default on Android 10 devices. I know that with KNOX there is an option to skip this feature in the Wifi-Profile but as we are not working with KNOX i miss this setting in the Sophos Mobile WiFi Profiles…

Greetings, Currently using a Galaxy A7 Lite Tab with Sophos mobile installed. All actions and tasks execute however when attempting to unenroll nothing happens. Any guidance on what to do at this point?

Hello Sophos Community, I have user that can not open new/existing emails on her Iphone. She is reporting that it keeps spinning and would loud the email. Her phone is compliant on admin side with no issue. Please help any suggestion is greatly…

Hello, I got the statement from Sophos via Ticket Support. I opened an Ticket because multiple Devices cant access Phone Number in Central/Mobile . We got no Information from Sophos before. Phone Numer Access is a MDM basic Function. We cant miss…

Hello all, We are early in our Sophos Mobile rollout over the last 2 months with around 20 iPhones currently enrolled in supervised mode through Apple DEP + Apple Business Manager. It seems whenever new app updates are released, our helpdesk is unable…

Hi, everyone I have the problem that no task bundle can be seen in the wizard, although one was created for iOS. What do I have to set so that I can also use them here? Screenshot attached Best regards

is it possible to process OEM config and XML code to push android OS updates to devices?

has anyone else notice this? its caused a problem with devices connecting to wi-fi

Clicking the RESTORE button in Intercept X for Mobile (Version 9.7.2.5) on iPhone (iOS Version 15.6) causes the App to crash.

Hi, I've been using a task bundle to force iOS tablets to update to the latest version, most recently 15.5 to 15.6. When I transfer the task bundle to the iPad, I see a pop up on the iPad screen with three options along the lines of "Install now," or…

Hello, Is there a way to configure automatically (without user interaction) Sophos InterceptX Mobile when deployed by Sophos Mobile ? Apparently when the app is automatically installed, I need to open it to have the "rules" applied. Any other way…

Is there a way to remotely enable or disable Location services on Mobile devices? Once enabled / disabled , is there a way to prevent the mobile user from changing that setting?

we have a large number of clinical devices which need manual intervention on the device itself when the Android enterprise policy wifi policy deployed via SMC, these devices are critical to the originations clinical areas. we need to be sure when we…

Is it possible to disable screenshots in ca container policy like for the Secure Email on IOS? We have BYOD and I'd prefer to not remove screenshotting entirely on a user's phone.

Hi community, our iPhones are supported by Apple and managed with Sophos Mobile. We have to replace several old iPhones with new ones but we are not able to clone the phones. Only content like photos and contacts are copied but no installed apps. Apple…

Good morning, is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS? Current Setup is an unsupervised device with sophos contrainer apps. The apple pencil will not function in the sophos secure email application…

Hello, since a couple of days I get every night a popup of an app scan which doesn't give me the name of the app, just "". In german the popup says: ist sauber // "" wurde gescannt. In englisch something like: is clean // ""was scanned. …

Hi, we use the Sophos Mobile 9.7.3 I have 100 managed Android tablets, Samsung A7. Some of them make problems with the sync. The tablet in my example was last used in January, and it has an unlock-password (PIN), due to company restrictions. The user…

When I try to install uploaded application, I receive the error "The enrollment type of the device doesn’t support the selected action." Error code -115

Dear all, following the post below we were able to setup Sophos Intercept X for Mobile using Google Workspace EMM. https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/SMSec3rdPartyEMM.html https://community.sophos.com/sophos…

I would like to allow employees to create Whatsapp contacts. Currently this does not work, there is no error message but the contacts are not saved. It is not clear why. The iOS Restrictions are like that. The Device has no Compliant

We cannot enroll Samsung devices after the last security patch that samsun launched. The Phone starts the setup process but does not complete it and says it fails. It doesn't even install the Sophos Mobile controll app.