• Remote Wipe Windows 10

    Hi all: I am trying to verify for a client that remote wipe of a Windows 10 managed device can be achieved. Thus far I am unable to accomplish. Task gets "accepted" "Started" "Notified" "Commands Sent" and then "Completely failed" with error description…
  • Fehler -82 bei Installation von Android Paket

    Hallo, seit neuestem tritt der Fehler -82 auf beim Versuch eine App, die als Android APK auf der Sophos liegt, zu installieren (egal ob push oder durch User). Kennt jemand dieses Verhalten, oder kann etwas zu dem Fehlercode -82 sagen? MfG
  • Migration Error bei Update auf Version 7.1.4

    Hallo zusammen, ich habe eine Problem beim Update der Mobile Control von Version 7.0.10 auf Version 7.1.4. Die Installation läuft bis zur Migration der Datenbank problemlos durch und schlägt dann fehl. Vorherige Updates konnten alle Problemlos abgeschlossen…
  • Sophos Mobile 7.1 will be released today!

    We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…
  • Devices Turn to UNMANAGED

    Hi, I have 63 Tablets Samsung configured On Sophos Mobile Control Advanced as a service. Now I have 15 units on Not managed status. I do not know if the user is cappable to turn this option on and off or is the system itself changing it If the user…
  • Sophos mobile control & MDM & Windows 10 pro

    Hi All, We having the following problems with Sophos Mobile Control, whether we roll out with SMC on central or onprem we cant deploy properly to a windows 10 laptop. latest version of windows and latest version of SMC7 Enrollment issues on enrollment…
  • SMC 7 - Remove "Wipe" option under Action menu

    We want to set up a policy/restriction that prevents an Admin from having the "Wipe" option under Actions for specific devices. I've not been able to find where to disable this option except in the Self-Service portal. How do I do this?
  • Custom Reports on Sophos Mobile Control 7.0.8 admin portal

    Hi for all, It's possible to create my own custom report on Sophos Mobile Control 7.0.8 admin panel? If yes, than how? Waiting for help.
  • Office 365 with EAS Proxy

    Has anyone got Office 365 working with the new Office 365 EAS proxy feature? I've managed to set it up however in the logs there are a lot of active sync id's being blocked reading from the logs and our users are unable to receive mail. [Timer-0 ActiveSyncIdCache_ProxyEAS…