• Intercept X for Mobile Apple iPhone

    Hello I have a question about Intercept X for Mobile or Mobile Threat Defense. When using Apple iPhone, is the web and URL filter and the control of unsafe downloads and links in real time also available in the free version of Intercept X for Mobile…
  • Mobile Phone doesn't react

    What can we do here, the Phone doesn't react, we can not do anything.
  • Sophos Link Checker on Intercept X for Android "No valid URL found"

    When Link Checker is enabled, links to review messages from the 365 quarantine report emails display "no valid URL found" This problem is present on multiple devices and the version in use is 9.7.3709 Can anyone help overcome this problem?
  • Does Intercept X also block connections to Botnets?

    Today our Sophos firewall Advanced Threat Protection rule was triggered by an attempt to connect to a Botnet. The internal IP was an IPhone 10 connected to the protected WIFI guest network trying to connect to an external IP address that triggered the…
  • Intercept-X for Mobile Shortcut disappearing and scanning the device even if disabled

    is that the correct fourm for the Sophos App on Android? I only use the Authenticator as there is no real successor of the "orange" Sophos authenticator. Unfortunately there a a few issues with that App of yours. I have it installed in version 9…
  • How to really (!) Activate Autostart so that it's shown in the app

    The Intercept X App on my Xiaomi Mi 10T Lite with Android 12 shows a yellow box with an exclamation mark to indicate that Autostart must be activated. When I follow the link on how to activate Autostart on a Xiaomi Phone (!) Thr procedure that is not…
  • Why isn't Intercept X for Mobile available for Android Go?

    Among other Sophos products, I've been using the Android app since it was known as Sophos Mobile Security. When I wanted to install it on a new tablet, however, I found that it's not available for this device (a 4th Gen Lenovo Tab M8 which arrived with…
  • Lockscreen notifications of scanned apps

    Hello, I noticed somewhat contradictory behavior about Sophos Mobile's notifications on Android's lock screen and its own recommendations. When I first installed Sophos, it advised me to disable sensitive content from the lock screen (which I did).…
  • Intercept X for mobile

    Hi Good day My new phone Samsung Galaxy S23 running on One Ui version 5.1 on Android 13, Security patch level 1 July 2023, with Kernel 5.15.74, shows an error while tried to install and run the Intercept X for mobile the below error Android compatibility…
  • Issue with Scan Storage setting in Android 13

    Hello, I'm using Intercept X for Mobile on a Nokia C32 running Android 13 and I could no longer turn on the Scan storage setting. I always had Settings > Targets > Scan storage in the On state but I accidentally tapped it while trying to scroll…
  • bring back anti-theft in intercept x for mobile

    Once upon a time when it was still called Sophos Mobile Security, there were anti-theft features in the app such as remote locate and wipe by sending an SMS from a trusted contact listed in the app's configuration. Then it was later removed because Google…
  • Intercept X scans on mobile with Work Profile

    Question: If a phone is enrolled with Android Enterprise Work Profile configured, is the isolated partition hosting the work profile apps/files covered by Intercept X scans? Or does that profile need its own mobile security app to scan that portion of…
  • Intercept X for mobile on iOS - Code invalid for Microsoft MFA - manual setup fine

    Hi Community, we recommended Intercept X for mobile for our iOS users because it is the successor of Sophos Authenticator and obviously one of only a few - if not the only - authenticators that can be used for one-time code on Sophos UTM. Well, Google…
  • Sophos intercept x for mobile ssl interception

    Hallo, ich verwende Sophos intercept x for mobile. Seit heute zeigt mit die App die Meldung an, die WiFi Verbindung meines Galaxy A41 sei unsicher. Es werden eine "SSL interception erkannt". Meine Möglichkeiten sind WLan abschalten, Fehler Ignorieren…
  • Sophos protects you

    I roghly get a message every 3 or 4 hours that sophos rotects me. Why? How can I disable this annoying information? Android app
  • Suspicious Wi-Fi connection detected

    The Intercept X app on my android phone keeps giving me the notification "Suspicious Wi-Fi connection detected". When I tap on it, it takes me to Network details where I see "SSL interception detected". I've rebooted my router. Also, I've disconnected…
  • Autostart showing not enabled in android

    Just started getting a warning that autostart for intercept X is not enabled in redmi phone, but in checking in system settings it is. Currently in version 9.7 3542 Anyone here getting the same issue or how to resolve tried restarting phone and turning…
  • Suspicious Wi-Fi connection detected

    Okay I reported a problem earlier where this occurs at my house on an ASUS router. However I'm now over at my in-laws and connecting through an Xfinity Wi-Fi router at their house, and I have the exact same problem. And, to be clear, the problem…
  • Sophos Intercept X for Mobile push notification.

    There is a problem while using the Sophos Intercept X for Mobile. I'm using the galaxy s21 ultra, but the push notification doesn't come properly when I use it in power saving mode. To be precise, when updating multiple apps, only one push notification…
  • Intercept X For Mobile App Stops Responding

    FormerMember
    FormerMember
    Hey Community, Intercept X for mobile (Android free version)stops responding at random times and pop up box reads "sophos has stopped responding" giving the option to 'wait' or 'close app' and the anti-virus doesn't scan daily as it should sometimes…
  • Eicar test failer

    Hello my friends, I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar while downloading them and even after…
  • real time protection is it now not available

    Good morning, Is it right that now sophos has deactivated the real time protection, I saw it in some forums, here I attached a picture with some free android antivirus. Could you please confirm that. Thanks in advance
  • Intercept X For Mobile Scan Issues

    FormerMember
    FormerMember
    Hey Community, For 3 days Intercept X For Mobile did not scan my device. The last scan logs show were 2/15/2023 @ 12:pm, it did not scan again until 2/18/2023. I've never had this issue before and the scan is set up for daily. I don't understand why…
  • Intercept X mobile for Android vs. Netguard

    The Privacy Advisor keeps crashing when selected, also web filtering prevents urls from being accessed, despite them being allowed in the whitelist. Are there any compatability issues with https://100001.onl/ NetGuard, or can someone guide me with the…
  • Intercept X web filtering accessibility turned off Nokia g300 Android 11

    Intercept X and Sophos Security & Antivirus Guard installed on Nokia g300 running Android 11. Web filtering turned on with Security & Antivirus Guard on. Phone somehow turns Sophos accessibility off, displays warning and I have to turn the accessibility…