• iCloud Restore after migrating from MaaS360 to Sophos Mobile (Central)

    Hi, We have 30+ iOS devices currently enrolled in IBM MaaS360 MDM (via DEP) and I'm looking to migrate all devices over to Sophos Mobile. I'm happy with the process of changing the device management from one to the other, but if the user then performs…

  • Schedule a task for the future

    Hello, is there a way to schedule a task to run in the future? The end goal is to remove the SMC Exchange Profile at a certain time. We require our employees to remove their work email from their mobile devices when getting ready to re-enter the USA.…

  • Sophos Emails drucken

    Guten Tag, mein Chef möchte die Möglichkeit haben, Emails aus der Sophos Email App seines iPhones zu drucken. Gibt es da eine Möglichkeit? Grüße, Marita

  • Disable 3/4G data access in Mobile Control?

    Hello Wonder how i disable access to data connection for 3 or 4G on the Sophos mobile control? We require users to use Wifi only.

  • locate not possible - non-compliant error on some ios phones

    We have this issue often. Randomly phones will show up as non-compliant. It is not always the same phones and its across different versions of ios (including 11.3.1) I have proven that the location is turned on and that it is allowed for the sophos app…

  • iOS Files ID

    Hello Community, does anyone know the "ID" for the Apple Files App? com.apple.files? Best regards

  • Setting two different background pictures?

    Hello, i'm trying to set two different background pictures. One for home- and one for lockscreen. In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…

  • App Update with "Sophos Mobile Control Store" - iOS

    Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

  • How can I trigger the SMC synchronisation?

    Hey! Here a german screenshot from an iPhone: I mean the second one "Letzte SMC-Synchronisierung", how can i do this synchronisation? The first one is easy. "MDM-....:" can be triggerd in the SMC App on the device and on the backend of SMC with "update…

  • iPhone 6 Hintergrund setzen | Automatische Downloads

    Hallo zusammen! Sophos Server-Version: 7.0.8 (rev 9453) iPhone 6 Vielleicht könnt Ihr mir bei meinen Fragen weiterhelfen. Die erste wäre, kann man per Sophos ein Hintergrundbild vorgeben? Für den Sperrbildschirm und auch für den Homebildschirm? Meine…

  • Send Videos via Secure Mail

    Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

  • RE: Sophos Mobile Control IOS Locate

    Hi I am using the mobile control as part of the cloud solution. The loctate device works so long as everything is configured correctly and the user doesn't shut down the control app. There needs to be a way of auto starting the control app when the…

  • At present it is only possible to allow passwords (in various forms) and PINs. When will be the use of finger prints, face or voice recognition, pattern drawings... implemented?

    I discovered this when setting up an Android phone but I assume it an general issue.

  • Enrolment Failed for iOS device

    Hi, Have recently setup a new Sophos Mobile Control environment, however when trying to enrolll first device, we are seeing Enrollment/Activation Failed error on the device. And the following in the Server log: com.sophos.mobilecontrol.server…
Unfiltered HTML