• Suspicious Wi-Fi connection detected

    Okay I reported a problem earlier where this occurs at my house on an ASUS router. However I'm now over at my in-laws and connecting through an Xfinity Wi-Fi router at their house, and I have the exact same problem. And, to be clear, the problem…
  • Sohpos Mobile Managed Andorid Enterprise

    Hello, I used last year the 30-days-trial from Sophos. This trial where personalized to our company. Now I will use an other emm with our Android Enterprise account. Here I got the message: This company is already registered via another EMM. The google…
  • E-Mail-Accounts unter Android

    Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…
  • Set up mobile devices as Andriod Enterprise

    Since I was given the task of managing the existing MDM in the company, I have a few questions that would make it easier for me to understand. I really hope that there are a few colleagues here who can help me. My goal is to manage existing Samsung Galaxy…
  • impact on devices when unbinding Google Enterprise from Sophos onpremise?

    The title says it all. We need/want to migrate our devices from old Sophos MDM on prem. to the cloud. About 20% of our (newer) Samsung Android 10+ devices is enrolled with Google Enterprise (Samsung KME) en is Full device managed in Sophos. We want…
  • WhatsApp Business - Restrict access to contacts

    Is it possible to add WhatsApp Business to the list of available Apps for iOS and Android and to restrict access only to the managed contacts? Basically so that WhatsApp Business can be installed without any private contacts showing up in the app. We…
  • Sophos Mobile - 'add device wizard' to add 'fully managed' Android Enterprise device

    Hi, I configured 'qr code enrolment' for Android Enterprise devices and it works fine, but not having any 'Self Service Portal user', i can't associate user to devices (except the one which i use to log into Sophos Central Console). I'd like to enroll…
  • Sophos Mobile: Enrolled Samsung A40's & A20e's not displaying IMEI or Serial number

    Hi, We have just started enrolling some of our company mobiles (Android) to Sophos Mobile & we deliver the Sophos Intercept App via Google Workspace which sends this to the mobile with the config we apply. The one thing we have noticed is that we…
  • Problems with Samsung Galaxy A5 after SSL renew

    Hello, after SSL renew we´ve problems with Samsung Galaxy A5 Devices. They are running Android 8.0.0 The SSL Cert is from Sectico (former Comodo) running for 1 Year. All other Devices, iOS, Android 10 are running well after SSL change. Sophos…
  • Ulefone Malware detected in pre-installed Calculator App

    Sophos Intercept X for Mobile is showing the pre-installed Calculator App on my brand new Ulefone Note 7P as infected with Malware. Is this a false positive? I am aware that Ulefones shipped with malware in 2017, I believe it was reported by Sophos…