• Disable Samsung Emergency Mode

    Hey Working with some Samsung J3 2017 models, and I cannot find a means of disabling the Emergency Mode that looks to be built into the Samsung OS - can anyone advise? Cheers
  • How much effective the Sophos is help android Mobile security?

    Hi i am new to here. I dont know about sophos. I would like to know abouot Sophos. How much effective the Sophos is help android Mobile security?
  • Why install Sophos antivirus or mobile security for safer playstore app downloading?

    So I have a genuine question on why Sophos Mobile Security is the best for me or anyone when downloading any app from google playstore for android mobile or any other playstore per say? I am trying to find if not why I can also no use other antivirus…
  • Sophos Security Guard app is NOT listed under Android Device Administrators

    Hello, I am NOT sure if this is even an issue, or if it is confined to my device (or Android Lollipop). Any clarification would be helpful. Device Information: Manufacturer: Swipe Model Name: Swipe Elite Plus Android Version: 5.0.2 Location: Chennai,…
  • Multiple Antivirus / Security Applications installed on 1 Android Device. Do we gotta a problem here?

    [8-)] Got Sophos Beta on Home computer and have known about SOPHOS Strict "there can be only one" Antivirus installed on Windows machines and the pitfalls of doing so anyways. Yet I digress this be an Android question for, preferably a SOPHOS Employed…
  • SOPHOS Mobile Detection found " Andr/Svpeng-H " SOPHOS Mobile Unable to delete ****.apk from / on External Storage SD Card on Samsung Galaxy Tab S2 9.7

    Not a permission problem as SOPHOS Mobile has all permissions approved. SOPHOS Mobile Detection found " Andr/Svpeng-H " during a regular scan. This was detected on a daily scan, this is also the second time it has happened : First Time it was detected…
  • Forgot Password and Completely Locked out of My Entire Phone!!

    I haven't been able to access to access mi smart phone for over 3 months now because if forgot mi password and all applications are protected by this security program, any help would be very much apprectiatied, please and thankyou!!!!
  • Mobile security statistics - bugs

    Greetings everyone at Sophos and thanks for providing best security for android for free. I have tested this on three different android devices and they all give me same bugs in statistics page: - I have scheduled scans turned on and also run a full…
  • Touch Down compatibility

    Hello, When Im using a device that is protected with Sophos MDM, i cant connect to my mail server using "Touch Down" ( https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid ). When i use an other App, it is working. Is there…
  • 3rd time getting app data integrity corruption in past month is that OK?

    lg-vk410 tablet android 5.0.2 It's my 3rd time getting app data integrity corruption in past month. The first time I uninstalled and re-installed. The next time I reset data (cleared data in app info) Why does this keep happening? Am I being attacked…
  • Sophos Mobile Security - How to remove "com.sts" Threat / Spy Agent-R

    Hello, I need guidance to remove a threat detected by the Sophos Mobile Security App. Device Information Manufacturer: Swipe Model Name: Swipe Elite Plus Android Version: 5.0.2 Location: Chennai, India I installed both these apps yesterday: 1) Sophos…
  • [Bug Report & Question] Sophos Mobile Security - App protection does not accept password anymore, (supposedly) after change of grace period

    Sophos Mobile Security Version: ? (how to look it up?) Android version : I don´t know app protection does not allow me to enter my mobile phone settings Device brand and model name : Sony Xperia Z5 Compact Current language of device : German Bug Description…
  • Integrated QR code reader

    Yesterday Sophos updated Mobile Security app but since that, I don't see integrated QR code reader any more. Have this part of the app been removed ?
  • RE: App install - neverending scan cycle

    The issue was with Sophos. I uninstalled Sophos Mobile Security and Samsung Pay was able to install and function correctly. i then re-installed Sophos Mobile Security with no further issues. Thanks for all the input guys.
  • I cannot download application updates, my master password no longer works and I am unable to change my password!

    I tried to live chat with the web site but was unable to get any help. I was referred to this web forum for help, and it appears obvious that SOPHOS either doesn't care or they don't support their products. I am asking for HELP with your product,…
  • How to unlock a blocked phone by Sophos Mobile Security 6.0 ?

    I have uploaded your software "Sophos Mobile Security 6.0" on my phone after reading a good review about it on 01NET (a magazine specialised on computer science). However, it blocked my phone, which I have not been able to use ever since. When…
  • Blocage du téléphone par Sophos Mobile sécurity 6.0 for android

    J'ai installé votre programme Sophos Mobile Sécurity 6.0 sur mon téléphone parce qu'une revue spécialisée en informatique (01NET) le présentait comme le meilleur et le plus performant des programmes . Il a bloqué mon téléphone qui est donc devenu inutilisable…