Hello, upgrading to this version drops support for android versions 5x and 6x and also iOS 11x also support for device administrator. does this mean that the os versions and enrolment mode will no longer be managed and will loose communication with…

Hi Guys, i'm in a situation, ehre i have to set up a standalone eas proxy in combination with Exchange Online. the struggel begins, when i try to set up the instance. i prepared the service user as mentioned in the sophos knowledgebase. however, when…

Sophos in android doesn't have a proper on install scan methodology. It should scan each and every app regardless of user choice, as soon as it is installed in the device no matter from which source, whether or not it was installed by user or installed…

Hello Boys and Girls, We have 50 plus IPADs we manage via Sophos Central Mobile. We want to be able to share a set of contacts for all our IPAD users. Any ideas on how to tackle this. It appears the built in contact apps is not going to work. I could…

Bonjour Le mot de passe app store est demandé à chaque installation d’une application Je suis sur IOS 12 et sophos mobile central Comment faire pour que les utilisateur puisse installer des applications via SMC sans entrer le password de l’identifiant…

Good afternoon all, Hopefully you can help. We appear to have a strange issue in Central Mobile with Android Full Device Managed devices. Presently all devices had a user assigned that was sync'd with AD. Recently (not sure when) all the Sophos…

Has anyone had any experience with these two for MDM in an environment running Microsoft 365 Enterprise, would it be more suitable implementing Intune over SMC https://9apps.ooo/ ? Thanks!

I am looking for some input on Sophos Mobile I have a 12 and 10 y/o who now have iPads for school, we bought them not the school. I’d Sophos Mobile a good solution for apps, and other items. Kids click on ***, school uses open DNS for filtering while…

Hi I've just enrolled a Samsung S22 ultra to Sophos and its enrolled okay but when i go to google play. Its saying: You were signed out of your google account. Sign in again to continue. I did a different mobile yesterday with the same enrolment and…

Hello Sophos-Community, is it possible to upload a PDF to a device? I have to load it onto each of our 200 tablets. Thank You.

Hello, we have an issue at Work. We ordert a Samsung Tab S7 + 5G from Vodafone for our employee. Vodafone implement the Tab in our Samsung Knox account. Everything works well until we want to connect the tablet with the Self Service Portal from Sophos…

Hi folks, I am having a har time trying to figure out if it is possible to turn off Mail Privacy Protection on iOS device. From what I do understand so far, enabling ist will send at least some data over additional servers. Also endusers are confronted…

Hello! I have imported several iPhones via Apple Configurator 2 into Apple Business Manager and then further assigned them to Sophos Mobile MDM in ABM. Those devices show up in the Sophos Mobile Webconsole and I can assign/reassign Apple DEP profiles…

I am trying to enrol a brand new iPad Pro 3rd Gen to my Companies MDM. This works fine as we have enrolled other iPhones and iPads using the same enrolment settings. I can do all the steps successfully, but after installing the Device Management…

When i press Add Device and use Device Wizard it eventually stops working. I enter name in search field (linked with AD) i can enter all fields. (name, number etc) Pressing next, i can select the task bundle Pressing Next again it should show me a QR…

Hello, I used last year the 30-days-trial from Sophos. This trial where personalized to our company. Now I will use an other emm with our Android Enterprise account. Here I got the message: This company is already registered via another EMM. The google…

Hello, I am having trouble resetting Sophos Secure Email container passwords for iOS users. When a user enters wrong container password too many times they get locked out of the app. I reset their container password through Sophos Central, but it doesn…

Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

Hi there, I've been having problems rolling out the container policy on various Android devices a lot lately. The device get the android enterprise and the mobile threat policy. But the container policy remains on "no policy received". I already tried…

Dear Community, i have already read the KB-000043545 - but still one question here: Quote: ".... Sophos has released a new version (9.7.2) of the Sophos Mobile EAS Proxy to address this vulnerability ...." ===> So there is a new version of the…

hi all, in Secure email (used on Ios device) we would like to authorize only attachments from device photos and Sophos Workspace. But we would like to prevent attachments from other locations like IOS local storage/folders. Any idea on how to implement…

Hello, as many others we have to switch to Sophos Mobile in Sophos Central. We want to synchronise our Active directory users to Sophos Mobile but we do not want to use LDAP for this (for security reasons). We found the Sophos Central AD Sync Utility…

Hallo zusammen, ich habe mich für den Testzeitraum angemeldet. Da wir in unserem Unternehmen auch iOS Geräte haben die ich hier testen möchte habe ich hierzu die .csr-Datei heruntergeladen. Anschließend bim Apple Push Certificats Portal hochgeladen und…

Hello All, i'am using SOPHOS Authentificator APP. Now i've lost my mobile and i can't sign into different websites. Is there anyone who can give me a hand how i can make it with my new mobile. A HOWTO or something? THX

Hello everyone, I'm currently trying to roll out several applications to a bunch of iPads via Sophos Mobile. Usually the clients get a notification to check their Apple-ID credentials in settings. After entering the password again, the app installs…