• Forgot Password and Completely Locked out of My Entire Phone!!

    I haven't been able to access to access mi smart phone for over 3 months now because if forgot mi password and all applications are protected by this security program, any help would be very much apprectiatied, please and thankyou!!!!

  • The Sophus app pop-up is now stopping me from updating my Sophus without a password.

    Sophus won't let me open my apps without a password-which I never created. I can't do a factory restore because I can't get into my settings app to uninstall the Sophus app and I can't install the new Sophus update either-to fix my problem. How do I…

  • [Bug Report & Question] Sophos Mobile Security - App protection does not accept password anymore, (supposedly) after change of grace period

    Sophos Mobile Security Version: ? (how to look it up?) Android version : I don´t know app protection does not allow me to enter my mobile phone settings Device brand and model name : Sony Xperia Z5 Compact Current language of device : German Bug Description…

  • I cannot download application updates, my master password no longer works and I am unable to change my password!

    I tried to live chat with the web site but was unable to get any help. I was referred to this web forum for help, and it appears obvious that SOPHOS either doesn't care or they don't support their products. I am asking for HELP with your product,…
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