• Sophos Mobile Control Stop / Start Task Scheduler don't work

    Hello, we have an SMC Server 8.1.3 (rev 13931) (Windows Server 2012 R2). Now i have the problem that the "Sophos Mobile Control Stop and / or Start" Task don't work correctly and the server is not running after the schaduled reboot at 4am. I think…
  • locate not possible - non-compliant error on some ios phones

    We have this issue often. Randomly phones will show up as non-compliant. It is not always the same phones and its across different versions of ios (including 11.3.1) I have proven that the location is turned on and that it is allowed for the sophos app…
  • Sophos Mobile Warning about certificate

    Hi, Sometimes I get email with subject like this: SSL server certificate problem occured Warning: One or more devices cannot connect to the Sophos Mobile server ( Sophos server name ) because it has an untrusted certificate. Please ensure that the…