Good morning, since a couple of weeks ago, I'm experiencing a very annoying issue on all managed (no Android work profile, complete management) Android phones. They reboot with no apparent reason at least once a week, causing colleagues not be reachable…

The application asks me every time I use Samsung's game tools (Samsung A53 5G) the authorization to be displayed above the other applications. This permission has already been set but it is requested every time, especially if you lock your phone and the…

Hey Community, For 3 days Intercept X For Mobile did not scan my device. The last scan logs show were 2/15/2023 @ 12:pm, it did not scan again until 2/18/2023. I've never had this issue before and the scan is set up for daily. I don't understand why…

Hi everyone, we're using Sophos Central and we started testing Sophos Mobile. For the others it's working, but when I try to enroll it to my phone, I'm getting : Failed to configure Sophos Mobile Control. Undefined communication error. What could be…

Hi, we have iphones that are not managed and should only be equipped with the intercept x mobile license. As soon as we want to install the web content filter as a profile, the following error appears: profile installation failed. Unsupervised devices…

Good day, can someone please tell me how can I monitor or limit the data usage for Apps? Wireless and Mobile cell data? We already have a normal Mobile Standard licence and if that requires an aditional licence I am willing to consider that. …

Hello my friends, I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar while downloading them and even after…

Hi there, i have a Android Phone with Android Version 11 for testing, its completely managed by Sophos no BYOD. I configured it with Android enterprise. I have Google Managed Appstore activated and added some Apps, also the Sophos Mobile Control…

Good morning, is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS? Current Setup is an unsupervised device with sophos contrainer apps. The apple pencil will not function in the sophos secure email application…