i Just changed my EAS Proxy Cert. and now E-Mails are't working anymore because the EAS Proxy cant connect to the Central

Hallo, in wenigen Tagen/Wochen wollen wir mit der Migration von Sophos Mobile Control As A Service auf Sophos Central starten. Hat einer von euch die Migration bereits erfolgreich durchgeführt? Wie sind eure Erfahrungsberichte hierzu? Musstet…

when unenrolling devices mainly apple but maybe android too is it possible to leave the apps on the device once the device is unenrolled? the appls were insalled via sophos. we need to unenol some devices but specifically want to leave the MS outlook…

Hi there, I have added a new device. Now the problem is that the management mode is "Device" instead of Sophos Container. How can I change this. I already added the device again, but I did not find this option anywhere. Thank you! Kind regard…

Hi all, I know there are a few users here who are using SCEP services via Sophos Mobile so I'm hoping there are some known tips and tricks I can learn as we are having a problem at the moment. We previously had SCEP configured to use our old certificate…

We are enrolling user device via self service portal Screenshot below is the task order in the created task bundle After around 30minute, installation of Sophos Apps are successful but just Container policy is not received. I have tried to manually…

Hi, In my work environment, we now use Samsung KME to enroll Android devices into Sophos. We recently added Android Enterprise into the mix with a managed Google Play Account. When assigning a device with the appropriate Device Over Profile in Samsung…

Hi guys I have a load of iPhone which i have installed the Sophos mobile control app. Obviously, to do i had to wipe each iPhone as using Apple configurator it has to wipe the device before the phone is "supervised" and the Sophos management has been…

H guys, wonder if anyone can help me, please? Is there an option with Sophos Mobile - under policies that I can turn off all the app notifications on an Apple iPhone so when using mobile data no apps can be updated etc? Any help would be greatly…

Hello, we have an SMC Server 8.1.3 (rev 13931) (Windows Server 2012 R2). Now i have the problem that the "Sophos Mobile Control Stop and / or Start" Task don't work correctly and the server is not running after the schaduled reboot at 4am. I think…

We have this issue often. Randomly phones will show up as non-compliant. It is not always the same phones and its across different versions of ios (including 11.3.1) I have proven that the location is turned on and that it is allowed for the sophos app…

Hi, My question - how to remove Android SystemApp or disabling SystemApp scanning from Sophos Mobile Security? SMS has detected Threat (Andr/Gedma-A, app name com.mediatek.smsreg) on Lenovo A7600-H (Android 4.4.2) Tablet. These steps was done: …

Hi All, Overview Sophos Mobile 8.1 was released yesterday afternoon. This version contains several bug fixes and one new feature. With this version, customers will be able to manage Office 365 Mobile Application Management policies using Sophos…

Hi, Sometimes I get email with subject like this: SSL server certificate problem occured Warning: One or more devices cannot connect to the Sophos Mobile server ( Sophos server name ) because it has an untrusted certificate. Please ensure that the…

Is there a way to further configure Iphones - for example : Turn on Battery Percentage , adjust default power settings/brightness , configure the home screen and task bar? This would be really nice.

Hello, I currently have a problem with the locking of certain apps. Under "App Groups," I've created a group of apps to be blocked. I've added this app group to a profile as "blocked apps". Also, I have created a client group with devices to get this…

Good morning Community, does anyone know when the Sophos Mobile Control Server will be released? Best regards