Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

Hello Everyone, we recently face an issue, which costs us alot of time and nerves and I can not really find a fix or the cause of the problem. I hope that someone in the community might have already faced the issue and knows a fix. When a user…

Hi, we sometimes have the problem that the Secure Mail App does not receive any policy. So we cant start it for mail syncronization. With another cell phone it works without problems. The same rollout template was used on both devices. Both devices…

Hi there, I want to use fingerprint authentication for my Sophos container on my Samsung Galaxy Note 4 (Android 6.0.1) but I can't find any option in the Sophos Email app to activate this feature. The applied Sophos container policy allows fingerprint…

Hi, in Secure E-Mail html lists are not shown correctly. The list dots are missing, just as the first few letters. eg: first second third becomes: rst cond rd Any thought on this?

Guten Tag, mein Chef möchte die Möglichkeit haben, Emails aus der Sophos Email App seines iPhones zu drucken. Gibt es da eine Möglichkeit? Grüße, Marita

Hello everyone, we have two questions regarding the contact synchronization in the Sophos Secure Email app for Android. 1. Is there a way to initate the synchronization on demand? 2. How can I synchronize subfolders in my contacts? Best regards…

Hello, I am in the process of converting our device profiles to container policies when it comes to email. All email authentication is certificate based and thus requires no alphanumeric password. When you first start up the secure email app, it prompts…

Hello, i install 5 BYOD devices with the new Sophos container only feature. 4 devices run without any problem. 1 device can connect to the server (with control app). When I start the secure E-Mail app, it show me the correct configuration. But when…

Is there a possibility to support attachments - archives (zip, rar, 7z,...) in Sophos Secure MAil app?

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hello Community, I saw many Threads about this problem but i cant find a solution. Does anybody have more informations about this problem? If i let run the App in background perhaps i get a notification after 20 minutes! How should i work…