I need to upgrade to SMC 7 but my server is still running 5.0.8. I've found the documentation to upgrade to SMC 6.0. It says that first I must submit a request for an SSL certificate by running the SMC SSL Certificate Wizard. However when I run this,…

Hello, Has anyone managed to get the DEP enrollment process to work with the "assign user to device" enabled in your Apple DEP profiles? i have the enrollment process working but when i enable "assign user to device" this i get the following message …

We are relatively new to SMC, and have been rolling it out to about 100 users over the last 4 months. We are using it to push Exchange accounts to user's cell phones. Everything has been working fine, until today, when SMC started deleting the Exchange…

Hello, i have received 10 mobiles devices, and i have to enroll them into SMC, without ask users for their AD password. The only way i found to enroll a device of an AD user, is to connect on Self Service Portal with the user account. or to…

I have setup SMC 6.0.5 (rev 5423) server. I can enroll and manage Android devices. Today I obtained and installed Apple Push Certificate and tried to enroll iOS devices. First problem: I downloaded Sophos Mobile Control app on and iPhone 6 Plus…

Is there a way to use the SMC server APIs to create a user within a Customer, then allow for the user to enroll their own device type through the self service portal? We want to try and automate onboarding of users without manual entry in the console…

Dear Community, i am trying to setting up an iOS Devive ( iOS Version 9.21 ) but it didint work. I am scaning the QR-Code through the sophos mobile control app, the app finds the server, installs the SMC-Protocol on the phone and nothing happend after…

I made these steps: https://www.sophos.com/de-de/support/knowledgebase/120025.aspx Now I would like to see that this mode is really active. Is it possible?

Guten Tag Ich habe Server version: 6.0.5 (rev 5423) installiert. Nun habe ich das Self Service Portal konfiguriert und alle verfügbaren Funktionen für den User zugelassen. Zudem habe ich per LDAP mit einem Active Directory verbunden. Wenn ich…

Hello, Can you in place upgrade SMC from 5 to 6? Thanks

Is it possible to make application installations completely silent? On iOS is it possible withe the supervised mode. What is the solution on android?

Hey guys, I love that in SMC 6 we can manage activation lock bypass. As per the admin guide on page 22 I have enabled this feature for our supervised devices. If i want to make use of this feature to actually bypass a locked phones activation status…

Just curious if this is by design, when clicking on a link within an email in the Secure Email app, it produces the message in the title as if there is no program associated with the link. I was wondering if this means we are required to use the Sophos…