• Sophos Mobile Management App crashing on sync

    We are currently running version 9.7.1.8 on iOS devices but newly prepared devices are unable to enrol or sync. It seems that when you press Corporate management to check the sync it immediately crashes and removes you from the app. This is occuring on…
  • Sophos Mobile device overview shows wrong OS Windows 11 not Windows 10

    Hi there, I'm using a Dell Notebook with Windows 11 OS. For the Sophos Integration we are using Sophos Mobile. 1) What are the benefit of using Sophos Mobile instead of Mobile Intercept X for Microsoft Windows 11? Maybe because mobile is also for notebooks…
  • google error - Verify that its you

    Hi I've just enrolled a Samsung S22 ultra to Sophos and its enrolled okay but when i go to google play. Its saying: You were signed out of your google account. Sign in again to continue. I did a different mobile yesterday with the same enrolment and…
  • Device connect with Samsung Knox

    Hello, we have an issue at Work. We ordert a Samsung Tab S7 + 5G from Vodafone for our employee. Vodafone implement the Tab in our Samsung Knox account. Everything works well until we want to connect the tablet with the Self Service Portal from Sophos…
  • userless enrollment - iOS devices (Apple DEP) stay unmanaged after profile is assigend

    Hello! I have imported several iPhones via Apple Configurator 2 into Apple Business Manager and then further assigned them to Sophos Mobile MDM in ABM. Those devices show up in the Sophos Mobile Webconsole and I can assign/reassign Apple DEP profiles…