Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hi! Is it possible to create a policy to globally disable the "Wi-Fi Assist" option on controlled iOS devices? The setting is found under "Settings" --> "Mobile Data" --> "Wi-Fi Assist". If enabled, the iOS device uses mobile data when the Wi-Fi signal…

I'm using Sophos Authenticator for iOS for 2FA on several services. Some services using some kind of hashes or Token-IDs as Login-Names. It would be nice to have the possibility to rename those. Example (just a bad photoshoped version for illustration…

Hello, i have surched a whie within the blog but could not find snx entrie fiitting to my Problem. So i will try to get a solution on this way. Problem: I do have several IOs Devices like iPad air / iPad Air Pro that causes an error after trying…

We have recently started to enrol some iOS 10 devices, with the Sophos email app. The app works fine apart from any visual or audible notifications. The app icon counter is also often very far out of sync. Background refresh is enabled, and the app…

Please excuse the poorly worded title! We have developed an in-house Enterprise iOS app, and would like to see if we can obtain device details that are normally hidden, except to managed devices. The comment in this link: https://forums.developer.apple…

Just recently installed Sophos (free version) on iPad. When I click on icon, it says all protected, but I see no sign on Safari or email that it's even there. There is nothing at all anywhere other then the app icon on my home page. What am I missing…

I am installing the sophos mobile control app (from Sophos Central) on an Ipad Air 2. I have all affected policy settings for password set to 4 digit PIN. This particular device, unlike the other Ipads and Iphones I've put the app on, won't take our standard…

Hello How can do a silent installation? Android: The user must click on a Field in the top area of the Smartphone. Then you get a redirect to the PlayStore and must click "install" in the PlayStore App. iOS: The user get a Message with "Sign in…

Hello Our internal security auditors noticed this missing iOS restriction on SMC Server version: 7.0.8 Force fraud warning Safari will attempt to prevent users from visiting websites identified as fraudulent or compromised. SMC server…

i have Apple DEP default profile setup to assign a profile as soon as the device is synchronized from the Apple DEP portal. (Default DEP profile assigned to new devices) on some of our customer containers when devices are synchronized, under the profile…

Hello, how can i forbid, that Users install older Backups on their iOS Device? In our Company Users try to Install Backups that are older than our Sophos Installation. So after that Backup the Sophos Managment does not work anymore. How can…

Hi everyone, As noted in subject, is there possibility to send your app (ipa file) via Sophos, on iOS device? I work for company that doesn't use Sophos, but our client is insisting to deploy it via your software. Could you help? I run SMC demo, but there…

I am setting up iphones with Sophos Mobile Control (Server version: 6.1.8 (rev 7159)). We setup and install the phone using a company itunes id, then we logout of that account before giving it to the user so they can login with their own if needed. Everything…

I have Apple DEP configured to dump new devices into SMC. When a device is turned on by the end user, it goes through the enrollment process and installs the SMC client. The issue I am having is that none of the tasks in the compliance policy fire until…

We are relatively new to SMC, and have been rolling it out to about 100 users over the last 4 months. We are using it to push Exchange accounts to user's cell phones. Everything has been working fine, until today, when SMC started deleting the Exchange…

I discovered this when setting up an Android phone but I assume it an general issue.

We are using SMC 6.0.5. Is it possible to block the Connection to free and open WLAN? I checked the wifi Profile Setting, but could not figure out how?

My grandparents fell for a phishing attack and supplied passwords and phone nos. on a website which their iPad did not warn (as my Mac does) has MalPhish-A. I'd like to give them better alerts to such risks, which full computers provide I'm wondering…

We are using Sophos MDM with Exchange, all seems to be working normally except when a user on an IPad creates a recurring meeting in Exchange and then later changes a single instance of the meeting (ie new date, time, new participant) when that happens…

I made these steps: https://www.sophos.com/de-de/support/knowledgebase/120025.aspx Now I would like to see that this mode is really active. Is it possible?

Is it possible to make application installations completely silent? On iOS is it possible withe the supervised mode. What is the solution on android?

Hey guys, I love that in SMC 6 we can manage activation lock bypass. As per the admin guide on page 22 I have enabled this feature for our supervised devices. If i want to make use of this feature to actually bypass a locked phones activation status…

We do auto-enrollment of iOS Devices via the Apple Configurator 2 (No "Device enrollment program"). So far it works fine. The Device is added to SMC and is managed. Now we would like to automatically run a task bundle when a new device auto-enrolls…

I need to change some security settings to an existing config file created in the iPhone configuration utility. My question is when I upload the new config file to SMC will it push out the new settings to all the enrolled Apple devices? Or do I need…